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Q.         How do I determine each household member’s Adjusted Gross Income (AGI)?
A.         For each household member that has completed a federal tax return, enter the Adjusted Gross Income (AGI) for the household member as reported on:
  • Line 37 of the most-recently filed IRS 1040 form or
  • Line 21 of the most-recently filed IRS 1040A form or
  • Line 4 of the most-recently filed IRS 1040EZ form
If more than one household member was included on a tax return, the total AGI for that return should be listed only once on the form, under the name of the main person who filed that return.  The other household members included on the tax return should have their income listed as zero, because it has already been counted.
For example, if Jane Doe and John Doe are married and filed their taxes jointly, and the total AGI on Line 37 of their most-recent joint IRS Form 1040 was $77,350, then the AGI for Jane Doe should be entered as $77,350, and the AGI for Jane Doe should be entered as $0, even if they both earned income during the tax year.
If the household contains one or more members who earned income, but did not file a 2017 or 2018 tax return, those household members should complete the GLO Adjusted Gross Income (AGI) Worksheet, located at http://recovery.texas.gov/files/resources/housing/s4-adjustedgrossincomeworksheet.xls and enter the calculated total into the application.
Income for Minors:  Income earned by minors under the age of 18 from employment does not need to be included in Annual Income.  However, all of a minor’s “unearned income” must be included on the application.  “Unearned income” includes income acquired from investments or other sources not related to employment, such as bank account interest or stock dividends.
Income for Full Time Students: The earned income of a full-time student 18 years old or older who is a dependent is excluded to the extent that it exceeds $480.  Only the first $480 of employment income for such individuals must be reported.  A full-time student’s “unearned income” must be included on the application.  “Unearned income” includes income acquired from investments or other sources not related to employment.

Q.        What do I need to provide for Current ID?
A.         A valid, current (not expired at the time of submission) state or federal government-issued photo identification is required. One of the following types of government issued photo identification must be provided:
  • State-Issued Driver License;
  • State-Issued Identification Card;
  • U.S. Passport;
  • U.S. Passport Card;
  • Global Entry Card;
  • Permanent Resident Card;
  • Military ID Card; or
  • Other official state or federal photo identification.
 
Q.        What do I need to provide to prove Primary Residency at the time of the Storm (on 8/25/2017)?
A.         The following types of documentation will be accepted:
  • Homestead Exemption for the 2017 tax year;
  • State-Issued Driver License issued before August 25, 2017;
  • 2017 Voter Registration Card;
  • 2017 Federal Tax Return;
  • 2017 Tax Return Transcript;
  • Copy of water, electric or gas bill(s) showing service for the six (6) months prior to August 25, 2017, showing that service was provided in the name of the applicant and that usage consistent with primary residency as judged by the Program’s eligibility review team; or
  • Letter from a water, electric or gas service provider stating that service was provided in the name of the applicants(s) for the six (6) months prior to August 25, 2017, and that the level of service was consistent with a primary residence.
The documentation must:
  • Contain the Applicant’s name;
  • Be clearly dated within the date range provided for that type of documentation; and
  • Contain the address of the property listed on the application as being the damaged property address.
Q.        What do I need to provide to prove Current Primary Residency?
A.         The following types of documentation will be accepted:
  • Homestead Exemption for the 2018 tax year;
  • Government issued photo identification issued before February 1, 2018;
  • 2018 Voter Registration Card;
  • 2018 Federal Tax Return;
  • 2018 Tax Return Transcript;
  • Copy of water, electric or gas bill(s) showing service for the six (6) months prior to February 28, 2019, showing that service was provided in the name of the applicant and that usage consistent with primary residency as judged by the Program’s eligibility review team; or
  • Letter from a water, electric or gas service provider stating that service was provided in the name of the applicants(s) for the six (6) months prior to February 28, 2019, and that the level of service was consistent with a primary residence.
The documentation must:
  • Contain the Applicant’s name;
  • Be clearly dated within the date range provided for that type of documentation; and
  • Contain the address of the property listed on the application as being the damaged property address.
Q.        What do I need to provide for Proof of Income?
A.         Households must submit the most recent tax returns for all adult household members and/or documentation sufficient to show the income for all adult household members. 
If the household member is not required to file a tax return, then the AGI Worksheet method will be utilized to verify income.  The AGI Worksheet is available here: https://recovery.texas.gov/files/resources/housing/s4-adjustedgrossincomeworksheet.xls
If any members of the household are exempt from federal tax filing requirements, Applicants must certify which member(s) of their household are exempt at the time of application.

Q.        What if an adult member of my household has no income?
A.         If you indicate that an adult household member has not been included as a joint filer or dependent on another’s federal tax return and has no income to report, you must have the household member sign a Certification of Zero Income and upload the completed certification. 
The Certification of Zero Income is available here: https://recovery.texas.gov/files/resources/housing/s3-certificationzeroincome.pdf

Q.        What if a minor in my household has “unearned income”?
A.         Income earned by minors under the age of 18 from employment does not need to be included in Annual Income.  However, all of a minor’s “unearned income” must be included on the application.  “Unearned income” includes income acquired from investments or other sources not related to employment, such as bank account interest or stock dividends. 
In these cases, you must upload proof of the amount and source of the minor’s unearned income for 2018 (e.g. a bank statement showing interest paid in 2018 or a statement showing dividends paid in 2018).

Q.        What do I need to provide for Property Tax payments?
A.         If prompted for proof of property tax payments, please upload a receipt or other proof of payment showing that you are current on the payment of your property taxes for the damaged residence.

Q.        What do I need to provide for proof of storm damage to my property?
A.         You will only be prompted to upload proof of storm damage if you indicate that you did not receive any assistance form FEMA, SBA, flood insurance, or the USDA.  In these cases, independent proof of damage by Hurricane Harvey is required.  You must provide one of the following types of documentation:
  • Receipt of Assistance from the FEMA-funded Direct Assistance for Limited Home Repair (DALHR) Program;
  • Receipt of Assistance from the FEMA-funded Partial Repair and Essential Power for Sheltering (PREPS) Program;
  • Third-party site assessments performed by FEMA, independent insurance adjusters or other parties that clearly state that the property was damaged by Hurricane Harvey; or
  • Copy of photos showing damage to the home as a result of Hurricane Harvey.
Q.        Who do I contact if I’m having trouble using the online application?
A.         Contact our Helpdesk at (844) 688-0734 ext. 175.
For any questions pertaining to this application, please contact: Becky Crichton (bcrichton@surveymonkey.com).

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